Return and Refund Policy
Thank you for shopping at Umii Garments
The following terms apply to any product you purchase with us. Explanation and definition.The following terms apply to any product you purchase with us. Explanation and definition.
Words with capital letters have the meaning defined by the following conditions. The following definitions shall have the same meaning regardless of whether they are in the singular form or in the plural form.
For the purposes of this Return and Refund Policy:
- Company: refers to Umii Garments.
- Goods: refer to the items offered for sale on the Service.
- Orders: mean a request by you to purchase Goods from us.
- Service: refers to the Website.
- Website: refers to Umii Garments, accessible from com.
- You: Refers to an individual who accesses or uses the service, or a company or other legal entity that accesses or uses the service on behalf of the individual (if applicable).
Your Order Cancellation Rights:
You have the right to cancel your order within 7 days without giving any reason.
The deadline for canceling an order is 7 days from the date you receive the goods or the third party you designate (not the carrier) takes possession of the delivered products.
In order to exercise your right of cancellation, you must inform us of your decision through a clear statement. You can inform us of your decision in the following ways:
- By email: [email protected]
We will refund you within 14 days from the date of receipt of the return. We will use the same payment method as the order, and you will not have to pay anything for this.
Conditions for Returns:
In order for the product to be eligible for return, please ensure that:
– Purchased in the last 7 days
– Use the original packaging for the goods.
The following Goods cannot be returned:
- According to your specifications or obviously personalized merchandise supply.
- Supply of goods that are not suitable for return due to their nature, deteriorate rapidly or whose expiration date has passed.
- Due to health protection or hygiene reasons, it is not suitable for return and unsealed supply of goods after delivery.
- The supply of goods that are inseparable from other items according to their nature after delivery.
We reserve the right to refuse to return any goods that do not meet the above return conditions at our sole discretion.
You are responsible for the cost and risk of returning the goods to us. You should send the goods at the following address:
Block 13 Gulshan e iqbal Karachi
We are not responsible for damaged or lost goods in the return. Therefore, we recommend insuring and tracking mail services. If the goods are not actually received or the return certificate is received, we will not be able to refund.